1. Gift Vouchers will not be replaced if lost unless proof of purchase can be presented

  2. Gift Vouchers can be exchanged for any full priced treatment of the same value or upgraded with additional charges to the value of the upgraded treatment

  3. Gift Vouchers must be presented at the time of appointment. Non presented gift vouchers will result in the client having to pay for the service in full

  4. Gift Vouchers are not redeemable for cash, additional vouchers and cannot be transferred to another person for use.

  5. Appointments cancelled less than 24hrs notice given will incur a 50% cancellation fee from the total amount of the gift voucher value

  6. “No Show” appointment will unfortunately forfeit the entire gift voucher and will no longer be valid for use at another time

  7. Gift Vouchers cannot be used in conjunction with any special promotions or discounted services

  8. We reserve the right to increase prices without prior notice. Should our treatment costs increase between the purchased date and redemption of the gift voucher, the customer is responsible to pay the cost difference at the time of the service.